{"id":4642,"date":"2025-11-29T00:57:27","date_gmt":"2025-11-28T11:57:27","guid":{"rendered":"https:\/\/onpoki.com\/?page_id=4642"},"modified":"2025-12-19T21:56:35","modified_gmt":"2025-12-19T08:56:35","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/onpoki.com\/es\/shipping-policy\/","title":{"rendered":"Pol\u00edtica de Env\u00edos"},"content":{"rendered":"<section class=\"privacy-policy\" style=\"max-width: 800px; margin: auto; line-height: 1.7;\">\n<style> .privacy-policy h2 { font-size: 1.8rem; color: #9ECEB7; font-weight: 600; margin-bottom: 0.6em; text-align: left; } .privacy-policy h4 { font-size: 1.15rem; color: #9ECEB7; font-weight: 600; margin-top: 1.5em; margin-bottom: 0.5em; } .privacy-policy p { font-size: 1rem; color: #333; margin-bottom: 1em; } .privacy-policy a { color: #9ECEB7; text-decoration: none; } .privacy-policy a:hover { text-decoration: underline; } @media (max-width: 768px) { .privacy-policy h2 { font-size: 1.5rem; } .privacy-policy h4 { font-size: 1.05rem; } .privacy-policy p { font-size: 0.95rem; } } <\/style>\n<h2>Pol\u00edtica de Env\u00edos<\/h2>\n<p>En <strong>Onpoki<\/strong>, cada pieza hecha a mano se prepara con cuidado y se env\u00eda de forma segura desde Queenstown, Nueva Zelanda. Esta pol\u00edtica explica c\u00f3mo funciona el env\u00edo para pedidos locales e internacionales.<\/p>\n<h4>Tiempo de preparaci\u00f3n<\/h4>\n<p>Todos los art\u00edculos hechos a mano se realizan por encargo. El tiempo est\u00e1ndar de confecci\u00f3n es de <strong>aproximadamente 2 semanas<\/strong> antes del env\u00edo. Durante las temporadas de mayor demanda, este plazo puede variar ligeramente.<\/p>\n<p>Si necesit\u00e1s tu pedido con urgencia, comunicate conmigo antes de realizar la compra para comprobar la disponibilidad.<\/p>\n<h4>M\u00e9todo de envio<\/h4>\n<p>Los pedidos se env\u00edan a trav\u00e9s de <strong>NZ Post<\/strong> e incluyen un n\u00famero de seguimiento. Los tiempos de entrega dependen de tu ubicaci\u00f3n y de los servicios de NZ Post.<\/p>\n<p>Pod\u00e9s ver las actualizaciones de NZ Post aqu\u00ed:<br \/> <a href=\"https:\/\/www.nzpost.co.nz\/\" target=\"_blank\" rel=\"noopener noreferrer\">nzpost.co.nz<\/a> <\/p>\n<h4>Ubicaciones de env\u00edo<\/h4>\n<p>Actualmente realizo env\u00edos dentro de Nueva Zelanda y a Australia. Los pedidos internacionales fuera de estos pa\u00edses est\u00e1n disponibles a pedido. Comunicate conmigo si quer\u00e9s recibir una estimaci\u00f3n de env\u00edo para tu pa\u00eds.<\/p>\n<h4>Costos de envio<\/h4>\n<p>Las tarifas de env\u00edo se calculan autom\u00e1ticamente al finalizar la compra seg\u00fan tu ubicaci\u00f3n y la opci\u00f3n de entrega seleccionada.<\/p>\n<h4>Derechos e impuestos de importaci\u00f3n<\/h4>\n<p>Los compradores son responsables de cualquier tarifa aduanera o impuesto de importaci\u00f3n que pueda aplicarse en su pa\u00eds. Estos cargos no est\u00e1n incluidos en mis precios ni en las tarifas de env\u00edo.<\/p>\n<h4>Paquetes perdidos o retrasados<\/h4>\n<p>Si un pedido se retrasa significativamente o parece haberse perdido, por favor envi\u00e1 un correo electr\u00f3nico a <a href=\"mailto:info@onpoki.com\">info@onpoki.com<\/a> para que pueda ayudar a realizar una investigaci\u00f3n con NZ Post.<\/p>\n<h4>Exactitud de la direcci\u00f3n<\/h4>\n<p>Asegurate de que tu direcci\u00f3n de env\u00edo sea correcta al finalizar la compra. No soy responsable de los art\u00edculos entregados en direcciones incorrectas proporcionadas por el cliente.<\/p>\n<h4>Preguntas<\/h4>\n<p>Si ten\u00e9s alguna pregunta sobre los env\u00edos, no dudes en comunicarte conmigo a <a href=\"mailto:info@onpoki.com\">info@onpoki.com<\/a>. Siempre estoy disponible para ayudar.<\/p>\n<p><em>\u00daltima actualizaci\u00f3n: 6 de noviembre de 2025<\/em><\/p>\n<\/section>\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping Policy At Onpoki, each handmade item is prepared with care and shipped safely from Queenstown, New Zealand. This policy explains how shipping works for local and international orders. Processing Time All handmade items are made to order. The standard making time is around 2 weeks before shipping. During busy seasons, this timeframe may vary&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-4642","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping Policy Onpoki<\/title>\n<meta name=\"description\" content=\"Shipping information for handmade Onpoki items. 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