Terms and Conditions

By accessing or purchasing from Onpoki, you agree to the following terms and conditions. Please read them carefully before using this website or placing an order.

General information

This website is owned and operated by Onpoki (Queenstown, New Zealand). Throughout the site, the terms “we”, “us”, and “our” refer to Onpoki. We reserve the right to update or modify any part of these terms at any time, so please review them periodically.

Products and pricing

All prices are listed in New Zealand Dollars (NZD) unless stated otherwise. Prices may change without prior notice. We do our best to describe products accurately, but slight variations in colour or appearance may occur due to screen differences or the handmade nature of items.

Digital downloads

When you purchase a crochet pattern, you are buying a digital file for personal use only. Redistribution, resale, or sharing of any Onpoki pattern or file (in whole or in part) is strictly prohibited.

Handmade items

Each handmade item is made to order with care. Production times may vary slightly depending on current workload. Estimated processing times are shown on each product page.

Intellectual property

All content on this site — including text, images, logos, designs, and crochet patterns — is the intellectual property of Onpoki unless otherwise stated. You may not copy, reproduce, or distribute any material without written permission.

Limitation of liability

We are not responsible for damages resulting from misuse of our products or patterns. By using our site, you agree that Onpoki shall not be liable for any direct or indirect damages arising from your use of our website or products.

Governing law

These terms are governed by the laws of New Zealand. Any disputes shall be resolved in accordance with New Zealand consumer law.

Last updated: 19 May 2025